Salon software for India that answers, even when nobody can.
For salons and beauty parlours. An AI voice agent rings your enquiries back in Hindi. An AI assistant answers WhatsApp in whatever language they wrote in. Underneath sits the whole shop: the counter, the diary, the stock, and what the team is paid.
No commission on your customers No lock-in contract Runs your payroll too
Taken today
₹18,450Booked in
23Next up
Ring these back
AI calls in Hindi or English
Your own WhatsApp number
Phone, tablet or computer
No commission on bookings
Why salons switch
The chair is full. The half hour around it is the problem.
Most salons we meet run a billing app that does bills, a notebook for the diary, a personal WhatsApp for reminders, a phone nobody can answer mid-blow-dry, and a payroll worked out on the last day of the month with a calculator.
Enquiries go cold in the missed-call log
Someone rings at seven while both chairs are busy. By the time anyone calls back on Tuesday they have been to the place down the road.
WhatsApp only answers when someone is free
“Kitna lagega?” at half past nine, answered at eleven the next morning. Every message that waits is a booking somebody else took.
Regulars quietly stop coming
A customer who came every four weeks hasn't been in for nine. Nobody notices, because noticing means somebody remembering to look.
Payroll is a calculator and an argument
Who took how many days off, who was advanced ₹3,000 on the 12th, who joined on the 16th. Worked out from memory on the 31st, and disputed on the 1st.
What is new
Two things now happen without anybody at the salon.
Both are switched off until you switch them on, both work from your salon's own facts, and both stand back the moment a person picks the conversation up.
An agent that telephones, in Hindi
Hand it a list: the enquiries from a campaign, the numbers off an old register, the people who asked about something and never came in. It rings them one at a time, speaks Hindi or English, answers what it is asked, and writes down what came back.
- It works through the whole list on its own, five minutes between calls, carrying on the next morning until the list is done. One press, not one press a day.
- You read what was actually said, in the language it was said in (not a translation of it), with the agent's own summary above it in English.
- Anybody who asks for a person lands on a ring-back list on the front screen the next morning, with what they asked about beside their number.
- 11am to 6pm, three attempts, then it stops. Narrower than the law allows, on purpose: the salon's number is the one a complaint is scored against.
An assistant that answers WhatsApp at 10pm
It replies in the language the customer wrote in (English, Hinglish or Devanagari), from your menu, your hours, your address and a page of answers you write yourself. Then it stops the moment somebody at the counter picks up the chat.
- It cannot make a price up. Where you have not given it a figure it says so and offers a call back, rather than guessing at something a customer will hold you to.
- A customer can book in four taps: category, service, day, time. The request lands in your diary holding no chair until you confirm it.
- It reads their points balance off the ledger rather than estimating it, because a made-up total is only found out at the counter.
- Every conversation leaves a note of what the person was after, in English, so a manager can scan a Hinglish thread without reading it.
What it does
Everything the shop runs on, and nothing it doesn't.
Eleven modules. Your salon gets the ones it needs switched on: a place that doesn't run ad campaigns never sees a Campaigns menu, and a place with two chairs never sees a leads pipeline.
A bill in three taps, and one that can be left short
Tap the services, pick who did them, take the payment. Cash, UPI and card can split one bill. And when a customer pays half today, the bill closes at half, because that is what actually happens, and pretending otherwise is how a salon loses track of what it is owed.
- What is still owed is a figure on the front screen, oldest first, and the next payment finds the right bill on its own.
- Split payments: ₹2,000 cash and the rest on UPI, on one bill, in whole paise so a total cannot drift.
- Credited to the stylist, so who earned what needs no spreadsheet at the end of the month.
- GST-ready, and off by default. Most salons here are not registered, so the receipt stays clean until the day you switch it on.
The day, by chair, on one screen
Every stylist gets a lane. Blocks are coloured by service category, a line marks now, and a slot somebody asked for over WhatsApp sits in a strip above the diary until you give it a stylist.
- Day, week or month, and the day you are looking at survives a reload, so a booking in November is a date box, not ninety presses of an arrow.
- Rosters advise, they don't veto: you can still book someone on their day off when they have agreed to come in.
- A first-time caller is booked in one press (name, number, slot) without leaving the sheet and losing what you already picked.
- Walk-ins billed without a booking, because that is most of the day, and chair utilisation so you know which hours are actually paying.
WhatsApp that comes from your number
Confirmations, day-before reminders, service-due nudges and the thank-you after a bill all go out on their own, from the salon's own WhatsApp Business number, so replies land with you rather than with a platform.
- You write the wording yourself, and a draft changes nothing for customers until it is approved, so the sentence going out is never a half-finished one.
- Campaigns carry a coupon code, so one approved message serves Rakhi, Diwali and next year's, and the till only accepts a code from somebody you actually sent it to.
- You see who came back. Not just who used the code: how many of the people the message reached have billed since.
- “STOP” is honoured everywhere, at once, and every message is costed before it goes. An offer costs seven times a reminder, and the screen says which is which.
Who was in, what they are owed, what it cost
Attendance, paid leave, salaries, advances and the month's expenses: the half of a salon that usually lives in a diary and gets argued about on the 1st. Marked by exception, so an ordinary month needs no taps at all.
- A salary is dated, so a raise in October cannot quietly rewrite September, and a part month is worked out from the same day rate the sheet prints.
- Before you agree to three days off, the form tells you what those three days will cost, counting what is already booked, and splitting a window that crosses a pay month.
- An advance is not an expense. Cash handed over on the 12th is money against a salary, not a cost of the month. Counted twice, it understates the month by exactly the advances given.
- A manager runs the floor, not the payroll. Bills, bookings, stock and the reports, but not salaries or what the business spends. Everybody else looks things up and changes nothing. Roles, not trust.
The day's takings, sent to you at nine
You do not have to open anything. At an hour you pick, the salon's day arrives on WhatsApp (what was taken, how many bills, new faces, what is still owed, what is running low), and an email with a spreadsheet of every transaction behind it.
- Revenue by service, by stylist, by month, with what you spent beside it, and no invented profit figure, because that is only honest once every outgoing is recorded.
- Stock as a ledger: every movement explained, not just a number that changed, with a reorder level that turns a shelf amber before a customer asks.
- Loyalty points per customer, redeemed as a discount rather than as cash, expiring oldest first so the customer is never argued out of a point they earned.
- One page per person: every bill, booking, call, message and note about them, in one order, with what somebody promised to do next.
Honestly compared
Where Salonwise fits
There are good products in this market, and cheaper ones. These are the trade-offs we chose differently, and the ones where something else may suit you better.
| Booking marketplaces | Low-cost all-in-one suites | Salonwise | |
|---|---|---|---|
| What it costs | Often free software, paid for with commission on the clients they send you | ₹500 to ₹3,500 a month, tiered by how many staff and customers you are allowed | A flat monthly plan from ₹5,999, with no cap on staff or customers |
| Who answers at 10pm | Their app takes the booking; a question goes unanswered | Nobody: an enquiry form, or a chat widget somebody reads in the morning | An AI agent answers WhatsApp in the customer's own language, and telephones back in Hindi |
| Who owns the customer | The platform introduces them, and keeps charging for them | You do | You do. We never take a cut of a booking or a bill |
| Usually the platform's sender | Commonly an add-on, priced per message on top | Your own Business number, with 2,500 messages included in the plan | |
| Online booking | Their marketplace, alongside every salon near you | A booking page of your own, which customers have to find | Four taps inside WhatsApp: no page to find, nothing to install |
| Staff pay and leave | Not covered | Usually a payroll line item: a salary, a switch, a total | Dated salaries, prorated part months, advances, paid-leave allowances per person |
| Consider them instead if | You want new footfall more than you want margin | You want the cheapest thing that keeps a diary and prints a bill | You want the shop to answer for itself and the regulars to come back |
Pricing
Base plan starting at ₹5,999 a month.
One figure, nothing tiered by how many people you employ or how many customers you are allowed to keep. The only things billed on top are the ones that physically reach a person, so what you spend follows what you actually send.
Base plan
The final figure depends on how many chairs you run and which modules you switch on. We'll quote it properly once we've seen your salon. There are no packages you have to grow into, and no tier that stops you adding a stylist.
- Billing & POS, GST-ready
- Appointments & staff lanes
- Unlimited customers & history
- Inventory & low-stock alerts
- Loyalty points
- Staff pay, leave & expenses
- Reports & the nightly summary
- The AI WhatsApp assistant
- 2,500 WhatsApp messages
- Unlimited staff logins, setup and training
Billed on use, only when we reach someone
WhatsApp campaignsAn offer sent to a list you pick and approve
per messageMessages past the included 2,500Confirmations, reminders, thank-yous, AI replies
per messageAI calling minutesCounted by the second, and only from the moment somebody picks up
per minutePrices in INR, exclusive of GST. Full pricing detail →
Questions
Straight answers
How much does Salonwise cost?
The base plan starts at ₹5,999 a month, and includes billing, appointments, customers, inventory, loyalty, staff pay and leave, reports and 2,500 WhatsApp messages a month. Where you land depends on how many chairs you run and which modules you switch on.
On top of that, only what reaches a customer is billed on use: WhatsApp campaigns, messages beyond the included 2,500, and AI calling minutes. If usage would take your bill higher than you expect, we stop and ask you first.
You can try it before you pay: ask on WhatsApp and we set Salonwise up for your salon with a standard menu of services you can change, send your login, and you use it free for 14 days.
Does the AI really telephone people, or is it a chatbot?
It really telephones them. The agent dials out, speaks Hindi or English, answers what it is asked, and files what came back: whether they were interested, what they asked about, and whether somebody needs to ring them.
Somebody at the salon gives it a list and presses start; from there it works through the list on its own, five minutes between calls, carrying on each morning until the list is done. It stops after three unanswered attempts rather than hounding anybody, and it only dials between 11am and 6pm, narrower than the law allows, because a sales call at half past eight in the evening lands on somebody at home.
What does the AI say, and what happens when it does not know?
It answers from your salon's own facts: your menu, your opening hours, your address, and a page of answers you write yourself for the questions you get asked most. It cannot invent a price: where you have not given it a figure it says so and offers to have somebody call back.
The same applies on WhatsApp. It answers in whatever language the customer wrote in, and the moment anyone at the salon replies in that chat it stops talking, because two voices answering one customer is worse than a slow reply.
Do you take a commission on my customers?
No. Salonwise charges a flat monthly fee and never takes a cut of a booking or a bill. Marketplace booking platforms commonly charge commission on new clients they introduce. That model can work if you want footfall above all, but your regulars end up costing you a percentage forever. Yours stay yours.
Do WhatsApp messages come from my own number?
Yes. Each salon connects its own WhatsApp Business number, and replies come back to you. It is never a shared platform sender, which is what makes a reminder look like spam.
The name shown above the message is a separate thing, and worth being straight about: WhatsApp approves a sender name against the business that owns the WhatsApp account, so until your salon owns its own account the header shows Salonwise, and your salon's name appears in the profile, the photo and the words of the message itself. We help you get your own name approved during setup.
Can customers book without ringing the salon?
Yes, over WhatsApp. They message the number they already have, tap through category, service, day and time, and the request lands in your diary marked as asked for, holding no chair and blocking nobody until somebody at the salon assigns a stylist and confirms it.
There is no separate booking page to build, and nothing for the customer to install. That is deliberate: a booking page has to be found, and WhatsApp is already open on their phone. It also means nothing is ever promised in your name that you have not agreed to: the times offered are your opening hours, and the customer is told outright that nothing is held until you confirm.
Is it GST-ready? Most salons around here are not registered.
Most are not, and the software does not assume otherwise: a bill is the amount, the discount and the total, with no tax lines cluttering the receipt or the counter.
The arithmetic is there for the day you need it. Tax can be switched on per salon, computed on the discounted amount and split into CGST and SGST, with money held in whole paise so a total cannot drift by a rounding error, and amounts printed in Indian digit grouping with paise only when there are any: ₹1,23,456, or ₹1,23,456.50. Switching it on later does not touch the bills you have already raised.
Does it handle staff pay, leave and expenses?
Yes, and this is the part most salon software leaves to a diary. A salary is dated, so a raise in October does not quietly rewrite September. A month is prorated for somebody who joined or left part way through. Advances are tracked against the month they are for, and come off what you hand over at the end of it.
Attendance is marked by exception only (an ordinary month needs no taps at all), and a paid-leave allowance is counted against each person's own pay month rather than the calendar's. When somebody asks for three days off, the form tells you what those three days will cost before you say yes. Suppliers' bills sit in the same place: what you owe each supplier, with a photo of every bill, and paying one is recorded as an expense against it.
Can my staff actually use it?
That was the design brief. Body text is 15px, every tap target is at least 44px, and the pressed state is visible enough to confirm a tap on a smudged tablet screen. A bill is three taps. Staff sign in with their mobile number, because most of them have no work email.
Setup includes loading your services, prices, staff and customer list, and training the team on the counter flow.
Do you support more than one branch?
Yes, with one thing worth knowing before you plan around it. Each branch is its own book, with its own staff, stock, diary, takings and WhatsApp number, and a member of staff belongs to one branch and signs in there. If you run two, you hold a login for each rather than switching between them behind one.
Inside a branch, a role decides what each person may do, and there are three. An admin runs the business: settings, cost prices, expenses and what the team is paid. A manager runs the floor: bills, bookings, customers, stock, campaigns and the reports, with cost prices but not salaries or expenses. Everybody else can look up the diary, customers, services and bills, and changes nothing. What somebody is (stylist, receptionist, helper) is a job title your salon names for itself, and it gates nothing.
What if I want to leave?
There is no lock-in contract and billing is monthly, so leaving is a month's notice and nothing else.
On the data: your figures reach you every night without being asked for: the day's takings on WhatsApp, and an email with a spreadsheet of every transaction. A self-serve export of the whole customer and bill history is not built yet, and we would rather say so here than have you find out on the way out. Ask us and we produce the files ourselves.
Hear it answer your own salon's questions.
Twenty minutes, over a call or at your counter, with your own services loaded, and the agent answering the questions your customers actually ask.